How to simplify Payment form?

colly628
New Community Member

How to simplify Payment form? I have PayPal business profile, I linked it with my website, but after "Pay" button my clients have very big payment form (Name / Phone / Country/ Card data / Bill Form (address, inboxes etc). How to make simple acquiring form without Bill form information?

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1 REPLY 1

Chiranjeevi_L
Moderator
Moderator

Good day @colly628,

 

Thank you for posting to the PayPal community.

 

Unfortunately, it is not possible to remove the "billing address" section in checkout form. When a customer is paying through any cards, PayPal would require this address details to check and verify the account, so it is necessary to get the address.

 

If your still facing issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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