Complete Purchase Button failing

[LeeD]

Hello...

I am running a community, Xenforo software. When folks purchase a site supporter - It takes them to the PayPal (PayPal url) screen to Complete the purchase. For the last 48 hours, I have had 7 people and 2 tests of my own, Where the COMPLETE PURCHASE button is not working at all to complete the purchase. It seems dead. I clicked it and clicked it and clicked it as have others and nothing.

We have no server errors, no software errors in logs, and no console errors showing when in the PayPal url to complete this. Any ideas? New issue. Never had anything like it in years. Oh, it is happening on 2 communities, have not tested the others yet.

[ASTemplates]

I have the same issue, thought maybe my antivirus blocks it, disabled the antivirus the button still not working 😞

[incognito07]

This is been going on for two days. Same issue tried it on cellphone since maybe firewall was blocking it. Changed card number as well too see if it was that. Nothing is working. 

[puritanize]

hey folks

try this for now, in xenforo setting up PayPal as a payment option, check this box.

Require address  -  If enabled, the payment provider will collect the payee's address while taking the payment.

[ASTemplates]

Where can I find 'xenforo setting' please, I do not see such under my PayPal account.

[puritanize]

yourforumurl.com/admin.php?payment-profiles/

under SETUP/PAYMENT PROFILES

[ASTemplates]

Are you talking about paypal.com or which forum?

[puritanize]

your forum, in xenforo admin, where you setup paypal. under setup/payment profiles

[ASTemplates]

I do not have 'xenforo', I integrated PayPal API for online payments

[puritanize]

see if you can require shipping address within those options

[ASTemplates]

im not requiring shipping address since im selling digital goods.