Paypal debit card refund is showing as a charge. Dispute ? whats next ?

riptwo0
Contributor
Contributor

New to posting here,    Hi all , I used my paypal debit card for a purchase on the 8th of may at a local auto parts store.

 

Today the 10th I returned some of the items I did not need for a refund.

The cleark at the auto parts store used my card to make a refund back to my acct.

He gave me a refund invoice that was printed by their computor / register. It says refund on it and a credit of the correct amount.

 

My paypal acct is showing it as a charge not a refund.

The transaction is allready {completed} on my paypal acct.

 

I called in to paypal and was advised to return to the auto parts store.  They did nothing wrong , They did issue the refund and I have a copy of it , but the paypal rep says to return there and deal with them ?

 

So now I have paid twice for the purchase of these returned items and do not really want the auto parts store to swipe my card again...   I will have paid 3 times after that . LOL

 

So how do I get paypal to make this a refund and not a charge to my acct. ?

 

I was not for sure how to file a dispute since my dispute is with paypal not the auto parts store as they did their part and issued the refund.

Thanks for any advice.

 

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