Examples of Suspected Fraud/Fake Emails

PayPal_Adrian
PayPal Employee
PayPal Employee

Hello everyone!

 

One of the greatest strengths consumers possess against fraud and phishing is education and collaboration.  To help support your safety online, I'm going to open this special thread up for you.  Here, you can post examples of what you believe to be attempts by individuals to defraud you or others of their hard earned valuables and money. 

 

Before we begin, a few housekeeping points:

 

  • We will be using this as a "master thread," so if we find an example in other areas of the boards, we may merge the post into this one.

 

  • For everyone's safety, please remove any last names or contact information (including email addresses) from your examples.  In many instances, the names provided by fraudsters are fake or may actually be the name of someone they already defrauded. 

 

  • On that same note, please don't ever attempt to confront a fraudster or attempt to track them down.  Instead, turn the information you do have over to your local authorities. 

 

  • Please also remove any links from your posts, as these could potentially go to spoofed or phishing websites.

 

Other than that, we only ask that you keep it productive and stay within the Forum Decorum and posting guidelines.  I'll be stopping in on a regular basis to clean house and comment on posts, so don't be surprised if you see my mug - or another moderator - stopping in to say hello! 

  

 

With that said, I'm going to start moving posts in, so you might see some older examples mixed in with the new posts.  I hope this thread becomes a great resource for everyone!

 

Stay safe,

 

Adrian

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1,010 REPLIES 1,010

RetepGnoud
New Community Member

I received an e-mail from 'PayPal' informing me that my account was suspended on June 8th, 2012 and that I would need to go dispute the case. Strangely, the e-mail was sent directly to my junk folder and not my actual e-mail inbox folder like all my other paypal emails that I've received before...

 

 

DO NOT ENTER YOUR E=MAIL+PASSWORD INTO THIS LINK!

 

 

 

It looked real at first, with the email address saying "paypal" but I noticed that the website wasn't secure. I also went to my official PayPay favorite tab to ensure I was going to the real PayPal site, looked at my account and there was no activity of suspension or disputed cases.

 

 

I'm sure anybody can be easily fooled. We must report this to the authorities immediately!

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saumum
New Community Member

 

Here is a phishing message that I received last Friday. I replaced the identifying info with XXX and removed all the links (they pointed to various non-PayPal sites).

 

From: PayPal [mailto:XXXX]
Sent: Friday, June 08, 2012 10:46 AM
Subject: Your Ebay.com transaction details.

 

 

 

 

Transaction ID: XXXXXX

Hello XXX,

You sent a payment of $940.48 USD to  XXX

Thanks for using PayPal. To see all the transaction details, Log In to your PayPal account.

 

It may take a few moments for this transaction to appear in your account.


 

Seller

XXX @   XXX

Note to seller
You haven't included a note.

Shipping address - confirmed
XXX
United States

Shipping details
The seller hasn't provided any shipping details yet.

 

Description

Unit price

Qty

Amount

TaylorMade R11 Driver Golf Club
Item# XXXXXXXX

$940.48 USD

23

$940.48 USD

 

 

Shipping and handling

$0.00 USD

Insurance - not offered

----

Total

$940.48 USD

Payment

$940.48 USD

  
 

Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: XXXX paypal help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.



PayPal Email ID PP041

 

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miss_pouchy
Member
Member

Hi!

 

I was listing a mountain bike on kijiji and that the email I receive:

 

Thanks for the swift reply and will like to purchase it. kindly put off the AD right away and consider me as your favorite buyer.i will be paying you with my PayPal because it's attached to my bank account,If my offer is accepted send me your paypal email address so i can pay in right away,you can set up an account at www.paypal.com  it is very easy and secure.I am a marine engineer on a rig offshore and do not have much time on me.Make sure you get back to me I will arrange for a private shipper to come over for pick up down to my place after payment has been received. as i will like the Bike to be picked,so no shipping included.

 

After couples of minutes....

 

I will be sending funds ASAP.Like i said before,i have someone(a shipping company to be precise) who will handle the pick up,i will be needing the exact location/address for the pick up,in order to make arrangements with my shipping company for the pick up.i will be adding their charges to the total amount i will be paying you,i would need you to help me transfer their charges to my shippers via western union once you get my payment confirmation.

Thanks.

 

Then....

 

Hello Mr X,    I have completed the payment through PayPal into your account and i believe you must have been notify in your email by PayPal about the payment. A total of $3,200.00 was sent, $2,500.00 for the Bike and the extra $650.00 for my shipper's charges and $50 for the western union fees,which you will be sending to the address below via western union

Frank **** ****** ## *****-**** Street Liverpool Mersey-side L4 2QP United kingdom.

My shipper would be coming around to your area to have the Bike picked up once you have sent the shipping charges fee to them,as i need you to let me know what time you want them to come...I will be waiting to hear from you once the money has been sent to my shipper and get back to me with the western union details so that i can confirm..Thanks for the business.

Regards Chris

 

Did it look legit for you??

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PayPal_Frank
Administrator
Administrator

Hi miss_pouchy,

 

That doesn't sound legit to me at all.  I expect that there are no funds showing in your PayPal account and any emails you received stating that you had been paid with PayPal are probably fake.  Why would he not be able to pay his shipper via Western Union himself?  Also, this is a situation we've seen many times in the past and usually it's always somebody stating they are on an off-shore rig.

 

I'm glad you checked with the community about this. 🙂

 

- Frank

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robcat
New Community Member
Hello   Thanks for your prompt e-mail. i hope its in a perfect condition and i will not be disappointed buying this from you.i will be very more than happy if you can tell other buyers that the item has been sold. i'm offering the exact price listed so please do withdraw the ad from Craigslist. I will be paying via PayPal.and if you do not have a pay pal account yet,its pretty easy to set one up at www.paypal.com,i will be expecting your email.I have a pick up agent that will come for the pick up after payments has been sorted. I want you to provide me with the following information for me to proceed with the Payment...   Your PayPal e-Mail Address : Full name: Your Full Contact address:   Note: i'll also include the Shipping company's fee so kindly Get back to me with your PayPal email account so i can proceed with the payment asap.. Thanks   Looking forward to read from you.
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PayPal_Olivia
Moderator
Moderator

Hi robcat,

 

This seems extremely suspicious. The fact that's he's having someone else pick it up and he's claiming that he'll be including extra money for you to pay a shipping fee are both earmarkings of commonly used tactics in fraud. Additionally suspicious is that he hasn't even referred to the specific item once in the whole email, which might indicate a form response. 

 

You can learn about safety, protection, and some common fraud schemes in these great resources:

 

 

I'm glad you decided to consider this before entering into it. It's always smart to listen to that gut instinct and be cautious! 🙂

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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lpwourms
Member
Member

omg !! thank you for the  topic.. i have been freaking out.. I was selling my  bedroom suite and had similiar situation saturday July 7th. What did you do ? Did you report it somewhere and if so where so i may do so also.

 

 

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DGUY
Member
Member

Hello (name removed)

Your eCheck payment is in progress
Thanks for using PayPal. The estimated completion is 6/27/2012-6/29/2012. We advise sellers not to ship items until they receive payment. Make an instant bank payment and get your item(s) faster by logging in to your PayPal account and adding a credit card.

To see all transaction details, log in to your PayPal account. It may take a few moments for this transaction to appear in your account.

It may take a few moments for this transaction to appear in your account.


 

Seller
(REMOVED)
Note to seller
You haven't included a note.
Shipping address - unconfirmed
pamuji
*remove*
malang, JAWA TIMUR 
65148
Indonesia
Shipping details
The seller hasn’t provided any shipping details yet.

Description Unit price Qty Amount
Xmas Gift Europe Retro Vintage Ladies Shoulder Purse Handbag Totes Women Bag O
Item# 220908072450
$7.99 AUD 1 $7.99 AUD
Shipping and handling $9.15 AUD
Insurance - not offered ----
Total $17.14 AUD
Payment $17.14 AUD

Payment sent to (REMOVED)
 
From amount $18.15 CAD
To amount $17.14 AUD
Exchange rate: 1 Canadian Dollar = 0.944352 Australian Dollars
 

Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: www.paypal.com/ca/help.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

 

 

 

 

IS THIS A PHISING SCAM!? I THOUGHT IT WAS REAL CLICKED THE LINK AND SIGNED INTO MY ACCOUNT FROM THERE!? IS SOMETHING GOING TO HAPPEN TO ME!? I'M VERY WORRIED LIKE VERY WORRIED!

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PayPal_Olivia
Moderator
Moderator

Hi DGUY,

 

Welcome to the Community! 🙂

 

The elements of this email make it seem likely to be legitimate. To be sure, open up a fresh browser, type in paypal.com, and log in that way. When you get logged in, you will likely see the payment there. If you see the payment, that means it's not a phishing email after all.

 

Did you or someone in your household buy a pretty brown purse? Make sure to check with anyone who has access to your computer, even if they have their own account. Sometimes family members in the same household mistakenly use each other's accounts and confusion ensues until everyone gets home that evening and shares the events of the day. I'll bet it's something as simple as that. 🙂

 

If no one in your household made this eBay purchase, worry not! We've got you covered! Go to the Resolution Center and dispute the payment. PayPal covers unauthorized purchases 100%! After a review, we'll whisk the money back to the payment source from whence it came! 🙂

 

Let us know how it turns out!

 

Olivia

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Jacqueb298
Member
Member

So, being that this is the first time I have ever sold anything online, I was a bit suspicious! I have some items listed (as a set) on a national classified website. I received one email enquiring about the items, which seemed fine. Much later that same day (same day as item was posted for sale) I receive this email: "Anything to add or ads say it all?" from a yahoo address. I replied back yes, that's it. At 3:25 AM, I received another message, this time from a different address (a gmail account): "Thanks for the mail,i just wanted to make sure nothing has been left out,i will take it for the listed price,Payment will be sent using PayPal and i will handle the PayPal surcharge as well.I will arrange with someone to have this picked up for your location once i have paid as i am out of town at the moment. I would appreciate if you email me with more pictures (if available) too,since i won't be be able to see this in person,what's the PayPal email to send funds to in order for me to pay you ASAP.

As I said, this being my first sale, I didn't think anything of it. I sent more pictures. A couple of hours later I received this:"NOTE: This is to confirm to you that the said amount has been successfully transferred by (purchaser's name)and has been deducted from his PayPal account,which is ready to be credited into your account,been that this Payment has been subjected to be a Payment for an MERCHANDISE purchased from you, we reserve the right to make sure this transaction is safe and secured also to verify the legitimacy level on this transaction because of the high sum of funds involved. The above sum includes thecharges of the shipping company and taxes.(as per PayPal MERCHANDISE PAYMENT POLICY). You will receive a Message from the PayPal Customer Verification Department Shortly informing you on how to send the shipping charges and taxes to the transport company to the above details as soon as possible." Immediately following this email, I received another: "

Dear(me)

You have received a PayPal Payment of $2,000.00 CAD from (purchasers's name and email address).
A temporary hold has been placed on this transaction!

As mentioned in the receipt of Payment and as per New PayPal Payment policy, we have fully debited the total amount (above) from the buyer's account which includes the buyer's shipper's pick up fees.
 In order to complete this transaction and get the funds approved in your account. You are to send $700.00 CAD to the shipping company through a Western Union outlet and notify our customer care service with a scanned copy of the western union receipt (It should be sent in JPG format).
NOTE: This is important as a security measure to ensure safety of this transaction.Also an additional fees of $100.00 CAD has been added for the Western Union Charges by (purchaser)
Please, find below the name and address of the shipping company's agent whom you are to send the funds would be sent via western union
click here to find the nearest western union office

Transport Company Freight Forwarder


Receiver's Name: XXXX-XXXX
Add: XXXXXXXXXX
City: XXXXXXX
Post Code: XXX XXX
Country: United Kingdom.

Address Status:Confirmed https://www.paypal.com/us/cgi-bin/?cmd=p/pop/confirmed_address












Your Account will be credited accordingly upon the receipt of details requested. It should be sent in JPG format or send the type details as below:


(1) Sender's Name;
(2) Receiver's Name;
(3) MTCN;
(4) Amount Sent;
(5) Western Union Receipt



You may contact PayPal customer service by clicking hereor reply directly to this email by using the reply button in your Mail Box and Quote the Above Transaction ID for quick recognition of this transaction.

Sincerely,
PayPal

Okay, so now I am skeptical. The UK, really? My furniture being shipped to the UK, Why? So again, I sent an email by 'Clicking Here' and telling them that I did not have the funds available until the money was received in my PayPal account. I also asked if this was legitimate. Haha, read the following, which is their answer: "Thanks for contacting us in regards to this transaction,PayPal would want to inform you that this transaction is a legitimate.The total sum of $2,000.00 CAD has been deducted from the buyer's PayPal account and is being held here at our database ready to be remitted into your PayPal account once we receive the Western Union Information that the shipper fees has been sent.All you need do is to provide funds from your own hands to send to shipping agent as specified and email PayPal with a scanned copy of the western union receipt.
Being an international transaction,we want you to understand that the payment can't be reversed nor can it be canceled or split,due to security measure for international transaction.We therefore advice you to complete the transaction by transferring the sum of $700.00 CAD to the agent address through western union and get back to us with the western union transfer information for verification and confirmation of the transfer to enable us get your PayPal account credited.You can use the above link to find an agent location or you can use it to send the money online.

PayPal would implore you to have this sorted quickly. Please bear in mind that PayPal would be responsible for any loss incurred in regards to this transaction.The below address is the address you're ask to transfer the shipper fees to,and is all you need for the transfer,Please visit the nearest western union outlet for the transfer.
Name:
Add: 
City: 
Post Code: 
Country: United Kingdom.
 Your Account will be credited accordingly upon the receipt of details requested. It should be sent in JPG format or send the type details as below:
(1) Sender's Name;
(2) Receiver's Name;
(3) MTCN;
(4) Amount Sent;
(5) Western Union Receipt

The PayPal Team"........

If the grammatical errors weren't enough to make me question the legitimacy of this 'sale' the rest of this would scream SCAM!

I have since sent an email to the purchaser, advising him that I have no intention of sending the money via Western Union, unless the entire amount is received into my account! It has been 4 1/2 hours and I have not received anything from him threatening or warning me to send money. Will keep this post updated if I hear anymore! 

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