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Examples of Suspected Fraud/Fake Emails

SOLVED
Contributor

Scam

I received an email today, supposedly from Paypal with this message:

 

Notification

Dear Customer,

We are sorry to inform you that you've to check your information in order to continue using our service. for some security reasons we put your account on hold untill we hear from you

 

 I am suspicious of this message as the wording is awkward; no capital letter at begiining of second sentence and they mis spelled 'until'. I doubt its legitamacy but thought I'd check.

Tags (1)
New Community Member

Fake email?

I received an email from what looked like PayPal stating a payment of $195 has been made. The transaction cited the payee as Hotel Encanto Bahia, and it was to pay for a maintenance fee. I have no affiliation with this hotel. The bottom of the email contained a place for me to click to cancel the payment. When I hit that I was redirected to what looked like a paypal log in, then once complete I was asked to put in all my personal information including banking information. It didn't seem right, so I exited that and logged onto PayPal through my own web search. The transaction for $195 was not listed. Am I a victim of a phishing scam? How should I proceed if I am. I did not put in any banking information, but if this is fake, they have my log in information.

 

Any information would be appreciated

Ed-N

New Community Member

Scam

Hi guys, I sold an item on eBay and I got an email containing the following: Estimated funds availability you establish a successful transaction history, you may not have access to your money until you follow the steps below so funds can reflect in your account. Help get your money faster Ship out the item to the address provided by the buyer. Manually email the tracking number to us at <removed> for verification by PayPal Once shipment has been confirmed,funds will be released into your account. I am almost certain this is scam, but would like to ask here too. Any information is appreciated.

Highlighted
Moderator

Re: Examples of Suspected Fraud/Fake Emails

Hi everyone!

 

There have been so many examples of fraudulent emails posted in this thread! I wanted to chime in and make sure that you know how to identify a spoof/phishing email, and know what to do if you receive one.

 

First of all, for some tips on identifying a fake email, please take a look here. There is a list of stuff to check for that is common in spoof emails. You can also open a fresh browser window and log into your account (not through a link in the email) and check to see if there are any alerts or messages, or if there are any corresponding transactions. If what you see in your account doesn't match up with what you saw in the email, it's a good bet that it's a fake.

 

Once you've determined that the email you received is a fake, it should be forwarded, exactly the way it is, to spoof@paypal.com. Do not click on any links.

 

If you have already clicked on a link, don't panic! Here are some tips on what you should do.

  • Run a virus scan on your computer to make sure that the link did not subject your computer to any malware.
  • If you clicked a link and entered your password and/or security questions for PayPal, log in to your PayPal account from a new browser window and change the password and security questions as soon as possible, after the virus scan. Make sure to pick a unique password that is not used on any other sites... but if you did use the same password anywhere else, make sure to change your password on those sites, too.
  • If you entered any other information (such as credit card, bank, social security numbers, etc.), take a look at this page for tips on next steps.

Please stay safe!

 

Olivia

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Contributor

Scam emails

I have received 2 emails in the last month, both addressed to my email address, not my first and/or last name.It is my understanding that all correspondence from Paypal is addressed to your name(s). I have reported the emails to Paypal's spoof. The return email from Paypal's spoof is also addressed using my email address as my name.

The subject of each email is:

"Receipt for your payment of $450.78 USD  to Accelerate Space Sdn Bhd"

"You submitted an order in the amount of $400.78 USD to HOTELS.COM USA

 

Am I being scammed again?

 

 

Esteemed Advisor

Re: Scam emails

@RalphDrexel

 

If its a spoof, DO NOT USE ANY LINK.


Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.


Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.


If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.


More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Is this fraud?

I've received this email and it doesn't seem legit to me. PayPal You have received a PayPal payment of £1,200.00 GBP sent from Michelle <removed>. Transaction ID: 72W56358RF799193C Status : Pending 75% complete Courier Company Awaiting Payment. Description Quantity Unit Price Amount Wedding Dress 1 £800.00 GBP £800.00 GBP Shipping/handling £360.00 GBP Western Union Transfer charges £40.00 GBP Total £1,200.00 GBPNote from buyer Payment has been completed. Email me once you receive the payment notification from PayPal. PayPal Policy The total sum of £1,200.00 GBP has been deducted from the buyer's account and has been "APPROVED" but it will not be credited into your account (for security purpose) until you send the requested sum of £360.00 GBP for the PICK UP FEE via Western Union Money Transfer. See below for the information on how to send the funds via Western Union Transfer. As mentioned in the payment receipt and as per the new PayPal payment policy, we have fully deducted the total sum of £1,200.00 GBP from the buyer's account and it cannot be refunded to her due to the terms and conditions for this transaction. Your money is safe and secure with us but it has been put on HOLD for security purpose and will not be credited into your account until you send the requested sum of £360.00 GBP for the PICK UP FEE from you. Below is a step by step guide on how to make the transfer : 1. Visit your nearest Western Union shop / Outlet with cash and request a Western Union form. 2. Fill in the transfer form with the appropriate details such as the receiver's name and address provided below. 3. Choose the Money in Minutes service. 4. Pay with your Credit Card or Cash. 5. You'll be issue a receipt after completing the transfer. Pickup Agent's Info : First Name : SUPENG Last Name : <removed> City : Qingdao Shi State : Shandong Zip Code : 266033 Country : China. A MTCN NUMBER would be given to you by Western Union. Kindly send the below information to us as soon as you have completed the Western Union Transfer so that we can credit your account instantly: - Sender's Name and Address - MTCN Number - Telephone number - Total Amount Sent - Test question and Answer (if applicable) Send the above information to us at : <removed> . You will receive a confirmation email from us as soon as we receive the requested information from you. Status: Pending, Awaiting Approval From You. Here is the status of this transaction... Payment On Pending. Transfer Current Percentage Done: 75% Transfer On Pending... Western Union Transfer

Tags (1)
Esteemed Advisor

Re: Is this fraud?

@Bond7224

This is a typical scam ..................

They may buy on Ebay but they use an anonymous or hijacked Ebay account and DO NOT have a Paypal account so they can't use Ebay checkout. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad etc etc but they will arrange a shipping agent to collect it.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
The 'fake' paypal email will tell you that the buyer has paid for the item + shipping costs but you must send those shipping costs to the courier/ shipping agent via western union, moneygram or walmart etc BEFORE the funds are released to you.
They are not interested in the item, they just want the western union etc funds and you will never see money in your paypal balance.

They also 'sometimes' threaten legal action...have a laugh at that one and ignore it as its rubbish.
Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram or Western Union etc.

Delete any emails and ignore the scammers.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Is this fraud?

Thank you for that it's exactly what I thought. There was no way I was going to pay out any money before I'd received the funds but I just wanted to check first..
New Community Member

Re: Is this fraud?

I got word for word the same thing. I was going to call paypal customer service to check. I asked for the person number and they apparently have hearing loss. All I did was tag the confirmation number and got to this.