"Agree and create Account" button is gray-ed out

jenvo55
New Community Member

Hi,

 

I am trying to create a business account, I'm right at the end of the process, but the "Agree and create Account" button is grayed out and I cannot submit the request. The Application doesn't have any red or astericks for any uncompleted fields.

 

Am I missing something that is super obvious???

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@jenvo55

 

Got to go back and review everything. Make sure date of birth is in right format, that everything matches. I dunno otherwise.


Kudos & Solved are greatly appreciated. 🙂
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JonasKli
New Community Member

Hi, I have the same problem creating personal account - except for the  "Agree and create Account" button staying blue - and nothing happens. All fields seem to be filled OK.

 

Jonas

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JonasKlim
New Community Member

Hi,

I was quite disappointed with PayPal support - only after 5 emails and 3 calls to Ireland I have got an answer, that "Agree and create Account" is not working because of PayPal software bug, which they are fixing.

Anybody has an idea when this BUG is gonna be fixed?

Jonas

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