fake email?

rachellomax
Contributor
Contributor

I have received an Email from this address: <removed> claiming to be <removed>. Its asking me to log in and saying my account is temporarily suspended and i can’t withdraw money or send funds. The subject is Re: Reminder: [Daily Report] [Alert] [Remember Reservation] Sign in to PayPal-Web on an Microsoft Edge from - Receipt by email on Mei 01, 2020 #96767351. What can I do about this Email?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@rachellomax 

@RobertA23 

 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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6 REPLIES 6

RobertA23
New Community Member
I have also gotten this. I received it on May 1. Pretty sure it’s just wanting you to log in through the link it sent. Obv Don’t lol
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rachellomax
Contributor
Contributor
yeah i got scammed for an ipad yesterday
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@rachellomax 

@RobertA23 

 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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Kudos / Solution appreciated.
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Forest-Bather
New Community Member

I got the same email for the second time today. It’s spoofing. Do not click on the link. They will steal your account information! 

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Tbennett763
New Community Member

Got this from <removed> I haven't done anything with my account for a long time. Your account has been limited. Hello, Customer We've limited your account After a recent review of your account activity, we've determined you are in violation of PayPal's Acceptable Use Policy. Please log in to confirm your identity and review all your recent activity You can find the complete PayPal Acceptable Use Policy by clicking Legal at the bottom of any PayPal page

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Tbennett763 

 

Did you bother to read my post above yours?


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