Why buyers can't pay on ebay? (I'm a seller)

iroda2020
New Community Member

Hi! My problem is, that I am a new seller on ebay and also a new Paypal Business Account user, and my buyers are not able to purchase. Every time they try to buy, an error message came: "Your payment was not successful. Check your payment details or select a different payment option." I confirmed my email and credit card on Paypal, I linked my Paypal to ebay, did a payment policy which I use on every listing, so I think I did everything what can be the problem? Any idea?

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