Transaction is marked as "needs Attention"

Merlyn50
New Community Member

Anyone know why my payment has been credited to my account but is marked as "Needs Attention" why has this happened as I have never seen it before.

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Merlyn50



To get rid of the "Needs Attention" nonsense, go to the "Add Tracking Information" or "Edit Tracking Number" link. When you get there, click on the box that says, "Tracking information not required" Once you click that box, the "Needs Attention" will disappear.


Advice is voluntary.
Kudos / Solution appreciated.
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