Synchrony Bank page not loading using microsoft Edge Dev, Edge or Google Chrome browsers.

cicerohv1
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Contributor

Synchrony Bank page not loading using Microsoft Edge Dev, Edge or Google Chrome browsers.  It only works when I use the Microsoft Edge Canary and Internet Explorer.  OP is Microsoft Windows 10.

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1 ACCEPTED SOLUTION

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Solved

OOD
Contributor
Contributor

Its a Paypal server issue, I called in Friday, they are trying to resolve it. I gave the agent my snarky "an online payment company should be able to take online payments" comment. If you need to make a payment you need to call in.

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7 REPLIES 7
Solved

OOD
Contributor
Contributor

Its a Paypal server issue, I called in Friday, they are trying to resolve it. I gave the agent my snarky "an online payment company should be able to take online payments" comment. If you need to make a payment you need to call in.

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tacman
Contributor
Contributor

Please tell us why this issue is marked 'solved'.  It does not appear to be solved; still can't get to Paypal credit.

 

I tried again today (2/18/2020) and the issue persists.  Has anyone been able to get through?  

Still getting the same error trying to get from Paypal to Paypal credit:  "We apologize our system is having technical difficulty retrieving your information. Please try again later." 

Should we report this to the better business bureau or another consumer agency? 

@PayPal_Olivia Request you please jump in here. Please tell us how we can elevate this issue/outage with the Paypal credit web access to Paypal upper management?

 

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inaheap
Contributor
Contributor

This is soooooo totally not solved.  Still Happening to me.  Every browser and app on multiple PC's.   

 

 

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tacman
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Contributor

..FINALLY worked for me this morning (2/19/2020)

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tacman
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Contributor

I closed my Paypal credit account today (2/20/2020).  Having "our system is having technical difficulty" for over a week is unacceptable.

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cicerohv1
Contributor
Contributor

I just solved the above problems with different browsers.  If you are using Ad Block Plus or any other adblocker app, whitelist "www.paypal.com".  Now I can link to the Synchrony Bank Page 

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bun_guitarz
Contributor
Contributor

You just have to whitelist the paypal.com site in your ad blocker add ons when using Firefox or any other web browser that uses ad blocking apps. When I did that, it logged into paypal credit just fine and I had no issues what so ever after that.
It's not paypal's fault, so getting upset and leaving paypal over it is totally irrational.

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