I have an old Premiere account that had micropayments turned on at some point in the past. This account is now a personal account since apparently Paypal did away with Premiere accounts a few years ago. I want to turn micropayments off.
I contacted Paypal support asking about micropayments and they kept telling me that micropayments are not enabled on my account, because only business accounts can have micropayments. I know support is wrong since I received a $10 payment which had a 70 cent fee (6.5% + 0.05) and a $2.22 payment which had a 16 cent fee (5% + 0.05).
When I explained this to the support agent and provided the transaction id I was told the following:
"The payment is below $10.00 USD , so you were charged 5% + $0.05 USD. For payment of and above $10.00 USD, it is 2.9% + $0.30 USD in the USA".
I asked where that rule was documented and the person provided a link to https://www.paypal.com/us/webapps/mpp/merchant-fees, but nowhere on that web site does it indicate that that's an option. As such I'm fairly certain the support person was wrong.
I did have a second personal account that was truly personal and did not have micropayments enabled, but I ended up closing that one since I couldn't link my bank to it and I didn't want to lose my transaction history.
So basically:
- Was the Paypal support agent correct and micropayment fees are used for less than $10 and regular fees are used for $10 or more. I assume the answer is no.
- How can I switch from micropayments if I desire other than closing the account and creating a new one?
