If the funds are on hold in my account, can the buyer retract the money after I ship?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am shipping to his confirmed address, and I see the money in my account, but it shows on hold.
I am concerned once i ship, he could retract the money, and i would be scammed.
thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, regardless because they have purchase protection of 180 days from date of payment and have to dispute you for it (see seller protection terms below). The hold is a PayPal hold to make sure you don't take off with the funds too soon before shipping and the customer reports a problem within the first 21 days. Once you ship, enter the tracking number in the PayPal details. Then when PayPal confirms delivery, the funds are released to you within 24/48 hours latter. Mind, the buyer can still file a report within 180 days if they claim not as described.
Please read:
https://www.paypal.com/ca/business/security/seller-protection
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
thanks Sharpie,
I'm actually the buyer in this situation, but the seller is new and is worried I can get to the money after he ships.
I've assured him this is not the case, but he wants to be sure.
I am trying to allay his fears here, as he cant seem to contact paypal via phone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oh, I see. Yeah, seller should enter tracking number so PayPal can release funds once they confirm delivery. If tracking shows item was delivered properly to your confirmed address and you received item as described there should be no reason for seller to worry about dispute from you.
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- I can't add funds to my wallet in My Money Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Capitec south Africa withdraw in My Money Archives