How to unauthorize PayPal transactions on iTunes App Store and Apple Music

Gerio
New Community Member

Okay, I've discovered that my Apple ID has been stolen and we must abandon it and create a new Apple ID. 

 

My Apple Music account and my App Store accounts are set up to have the purchases paid for through PayPal. Since I can no longer access my old Apple accounts, how to I stop those accounts from accessing PayPal for purchases? Can I do it from PayPal?

 

Or will I have to cancel my current PayPal account and start a new one?

 

Thanx!

 

Geri O

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Gerio, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

I am sorry to hear that your Apple ID has been compromised. You do not need to cancel your PayPal account due to this issue, you can cancel the subscription with iTunes through your current PayPal account. 

 

Please review this link for more information - https://www.paypal.com/uk/smarthelp/article/how-do-i-cancel-a-subscription-faq577?app=searchAutoComp...

 

- Siobhan 

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