How to complain about ridiculous fees?

rafaelabreu
New Community Member

I live in Brazil, tax resident here.

 

So Paypal charges a 6.46% fee on a payment I received in USD: OK (but not much).

Then, due to regulatory reasons, I must convert this balance into BRL. OK, no worries. 

USDBRL spot rates are around 5.28-5.30 at the time.

And Paypal converts them into BRL at 5.026. That is another 4.80% spread on the exchange rate.
One could discount 0.38% IOF tax to move USD into Brasil.

But in total we're talking about 10.5%-11% in fees.

This is outrageous. I might not have read the fees charged, but now that I have I will no longer use Paypal.

Anyone with same ludicrous experience?

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