Fee not received at the time of original payment

Kiyara1
Contributor
Contributor

I have refunded 100% to our buyer  Lalsingh <removed> as transaction has been cancelled as per request of buyer but we have not received pay pal fee amount  $2.69 still.. please refund the pay pal amount $2.69 on priority basis

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kiyara1 


Paypal no longer returns the fee you were charged when your buyer paid as part of any refund that you issue.
Paypal processes your buyers original payment and then the refund for you, the fee is for providing that service.


Advice is voluntary.
Kudos / Solution appreciated.
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