Email notification confirming invoice payment but incorrect total in wallet

Romesabstractio
New Community Member

Hi PayPal community I’m hoping someone can help me out here, I’ve recieved a payment from a customer and a notification saying that have paid 705 AUD but when I go into my recieved money PayPal says that it’s only 679.29. So the email confirmation from PayPal says I’ve recieved 705 into my wallet but when I view it, it says that the customer has transferred 679.29. Is there anyway to correct that? Where’d I lose out here? Is there a fee for holding a pay pal account? I have no out going fees from my wallet so I don’t know where it may have went. Thankyou

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1 REPLY 1

Grumpykitty
Contributor
Contributor

Sounds like to me that PayPal too a small fee from that, they do that, You should read their terms and Privacy acts on sending and receiving as well transferring.

 

I hope this helps.

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