Default currency

VildanG1
Contributor
Contributor

Hi, I can't change the default currency. When clicking on Manage currencies the window to choose new primary currency doesn't appear. Instead, I get redirected back to Wallet. I even closed the account today and opened a new one, some issue. US dollar as default currency set, no possibility to change it. Why is US dollar default currency when I opened my account in Bosnia and Herzegovina? When opening the account as Nationality PayPal already typed in Bosnia and Herzegovina, but as default currency US dollar. Makes no sense.

Thanks

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2 REPLIES 2

s_maska88
PayPal Employee
PayPal Employee

Hi @VildanG1 

 

I can see and as you mention that your account is opened in Bosnia & Herzegovina. Default currency on all PayPal accounts opened in Bosnia & Herzegovina will USD.  Firstly to be able to change primary currency, try to use a different browser and follow the steps: https://www.paypal.com/ba/smarthelp/article/how-do-i-change-my-primary-currency-faq1030?app=searchAu... . Also remember that, some of the currencies is not supported on PayPal.

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VildanG1
Contributor
Contributor

Hi, and thanks for the reply

The steps suggested I already followed, and used also a different browser this time. The issue remains the same. When clicking on Manage currencies nothing happens, no radio button available. Instead I am being redirected to Wallet?

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