Canceled payment

[Taylorlharris90]

I was paid through PayPal for a vehicle that I sold the first transfer was canceled because my email had not been verified yet the money was sent a second time after I verified my email and I received it. How ever the person who sent the money had it drafted out of their bank account twice will it automatically be refunded to their account?

[RGrabador]

Cancelled payment

[Taylorlharris90]

Thanks for your help

[WarrenPink · Accepted solution]

Hi @Taylorlharris90

Thanks for reaching Community forum. 

The first payment they did which was cancelled will be automatically refunded, it will take within 5 business days from the time it was cancelled for the funds to reflect on back their bank account. It will show as electronic refund on their bank that is why it will take few days to be cleared back ln their financial institution. I hope this helps! Stay safe!

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[Zahranur]

Hello please help me too