Can't Get Ahold of Customer Service!

kaitiebug
New Community Member
Does anyone know how I can get anyone to help me with my account during COVID-19?? If you call the helpline it says it's closed. The website recommends sending a message b/c customer service is limited right now, but when I try it says that is currently unavailable right now too! Is there no way to contact anyone right now at all?? Seems like a poor way to do business!!!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kaitiebug 

 

If we can't help you then your only options are.......


Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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