Call wait times

Redsox1
New Community Member

What is the normal hours for their call center and what is the normal hold times?  It’s been an hour for me and I have a serious issue that can’t wait.  Chat is also not available.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Redsox1 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Where it tells you the number is where it tells you the opening hours.

Can wait up to a few hours at busy times.

 


Advice is voluntary.
Kudos / Solution appreciated.
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