CS call centre closed during opening times?
Kc3223
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Posted on
May-26-2019
01:53 AM
(In the UK) I'm trying to phone customer services to ask them to downgrade my account from business to personal. Yesterday and today I get message saying that CS is closed, and I should call back during office hours. It goes on to state the office hours, which include 8-8.30 Saturday and 9-8 Sunday - I was calling within those times. Does anyone know if the CS should be open today, or is the message wrong? Thanks!
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