Card Not Working In Cash Machines Or For Purchases

[coffeesurfers]

As of yesterday (26th March) I have been unable to either withdraw cash from a cash machine or make purchases instore.

The cash machines spit up a error along the lines of "this service is unavaible from this machine"

This is after I enter my pin, and confirm that I am happy for the charge... the error occurs once I select a cash ammount

And yes, there is funds in my paypal account

Is this an isolated issue, or are the paypal accesscard services having problems at the moment?

And as IM using my mobile, I cant dial 0845 to speak to customer services!  Is there an alternative number I can use?

[PayPal_paula]

Hi coffeesurfers, 

Welcome to the PayPal community forum. 

The only contact number we have available is 0845 505 8801 I’m afraid. 

I hope you get it resolved. 

Paula 

[Harryo1st]

me also i have got  the same reaction what is the problem paypal ?

[vickibancroft]

hi paula

are you aware of any problems today when trying to use the paypal debit card via atm   and when making purchaces?

only asking as my local atm machine refused withdrawal and  declined my purchase for fuel at my local petrol station

regards vicki

[PayPal_paula]

Hi vickibancroft, 

I am sorry to hear that your card was not working for you. We haven't received any communication or reports from prepay solutions that there is any issues. 

Is your card working for you now ?

Paula 

[vickibancroft]

hi paula

issue now sorted, it was my own fault i cacelled the paypal access card merchant agreement by mistake!

its difficult to tell which agreement is which when on-line

thanks anyway

[PayPal_Siobhán]

Hi vickibancroft,

Glad this has been sorted-thanks for coming back to us!

Siobhan

[bluesta]

I've not been able to get cash out machines not working where I am and even at the supermarket I was advised not all cards are going through either.

[traceyjp]

did any of u get this sorted i need to draw some money off my card for a friend x

[Cabalino]

I can't seem to find any link to my Access Account to log-in!

I need to view and confirm my Access Card PIN so I can use it at cash machines. Any help?

A hotlink would do!

Why isn't it obvious in my PayPal account pages?

Dan