API - Merchant Account

Knights221
Contributor
Contributor

Good Evening,

 

I'm trying to setup PayPal to take payments using the API - I have entered my details and unfortunately it looks like my account isn't able to take Merchant Transactions. It's also asking for: Processor ID, Merchant ID, Transaction PW.


This transaction cannot be processed. The merchant's account is not able to process transactions.

 

 

 

Invoice ID => 7789391
User ID => 11
Amount => 1.00
TIMESTAMP => 2021-11-03T23:08:52Z
CORRELATIONID => 9edbfa53f81e0
ACK => Failure
VERSION => 3.0
BUILD => 56068150
L_ERRORCODE0 => 10548
L_SHORTMESSAGE0 => Invalid Configuration
L_LONGMESSAGE0 => This transaction cannot be processed. The merchant's account is not able to process transactions.
L_SEVERITYCODE0 => Error
AMT => 1.00
CURRENCYCODE => GBP

 

 

 

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2 REPLIES 2

Knights221
Contributor
Contributor

Could you please help? @MTS_Justin @MTS_Andre 

 

I have Setup --> Sandbox --> Accounts --> Business PRO and this works fine in test mode, but we cannot process transactions in ''live'' mode.

 

https://www.paypal-community.com/t5/Sandbox-Environment/ERROR-10548-The-merchant-s-account-is-not-ab...

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MTS_Justin
Moderator
Moderator
Hello,

In order to process transactions in our "live" environment, you would need to to have website payments pro or another similar direct card processing product enabled on your "live" account.

I'd personally recommend using Braintree Direct, it's pretty straight forward to integrate.

https://www.braintreepayments.com/gb/products/braintree-direct

Thanks !

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