ERROR 10548 - The merchant's account is not able to process transactions

zwelithini
New Community Member

Help with error invalid configuration

 

sandbox email:  <removed>

Merchant ID : QTDY9DMK3SSBA

 

 

[TIMESTAMP] => 2019-10-22T18:58:04Z
[CORRELATIONID] => 89feb6c66ef78
[ACK] => Failure
[VERSION] => 204.0
[BUILD] => 53714519
[L_ERRORCODE0] => 10548
[L_SHORTMESSAGE0] => Invalid Configuration
[L_LONGMESSAGE0] => This transaction cannot be processed. The merchant's account is not able to process transactions.
[L_SEVERITYCODE0] => Error
[AMT] => 15.00
[CURRENCYCODE] => USD
[ERRORS] => Array
(
[0] => Array
(
[L_ERRORCODE] => 10548
[L_SHORTMESSAGE] => Invalid Configuration
[L_LONGMESSAGE] => This transaction cannot be processed. The merchant's account is not able to process transactions.
[L_SEVERITYCODE] => Error
)

)
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

MTS_Justin
Moderator
Moderator
Hello @zwelithini

The account you've referenced is not enabled for payments pro and therefore you won't be able to conduct any direct payment transactions using this account at the moment.

1. Login to your PayPal Developer account

2. Click on "Accounts" under the "Sandbox" column

3. Locate the business account you wish to upgrade to payments pro, and to the left of the email address click on the arrow and a drop-down menu will appear which has two options.

4. On the drop-down menu, click on "profile" and then click on "upgrade to pro".

5. After a few moments, a message should be displayed on-screen which advises the account has been successfully upgraded to a PayPal Payments Pro account.

Thanks !

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