Paypal.com wont open on my computer...now.

Xinsirhc
Contributor
Contributor

My father and I use the same paypal account for our business.  We use the the same user ID and password.

So, he can do work at his place, and I can do work at mine. 

He's been using Paypal for months.  But 3 days ago, all of a sudden, ahe cant open Paypal.com from any computers on his home network.  All other websites are asseccible with no problem.  When he try to enter the address, or click on a link to take him there, it just churns and churns then times out. It never even takes him to the site, to put in his log-in.

it does the same thing on his laptop and desktop. But thats the only site he has issues with.  Any ideas?  he contacted his ISP, and spent 3 hours with them.  They said its not them.  He also tried both IE and Mozilla.

Thank you in advacnace!

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

Welcome to the boards!

 

If your father is only experiencing this issue with PayPal and not other secure sites, the most likely culprit is a duplicate host file on the computer.  Unfortunately, this is something PayPal can't troubleshoot, as it is an issue directly with the PC itself.  You may need to get a technician involved; run a virus scan too just in case.

 

Hope this helps,

 

Adrian

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