Verify credit card

dezkit
Contributor
Contributor

Hello,  

 

I was charged $1.95 USD on my debit card from paypal to verify the card, I got the payment and the code on the payment name, but I can't find where to enter it in, where do I find the place to enter in the verification code?

 

Thank you

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3 REPLIES 3

PayPal_Olivia
Moderator
Moderator

Welcome to the forums, dezkit!

 

Some customers have been migrated to the new profile view and I don't know which you have, so I'll give you instructions for both. 🙂

 

  1. Click "Profile" near the top of the page.
  2. Click "Credit/Debit Cards" under "Financial Information."
  3. Click "Link and Confirm My Card" under ‘Action.’
  4. Enter the 4-digit PayPal code and click "Submit."

Or

 

  1. Click "Profile" near the top of the page.
  2. Click "My money."
  3. Click "Update" beside "Debit and credit cards."
  4. Click "Link and Confirm My Card."
  5. Enter the 4-digit PayPal code and click "Submit."

Thanks for bringing your question to the community forums!

 

Olivia

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LadyDeadpool
Contributor
Contributor

Olivia, those instructions did not work for me. I had to actually wait for a link to show up on the side under notifications that said to confirm debit/credit card. Hopefully this profile stuff gets settled so no more links end up missing or become non working for us anymore.

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PayPal_Olivia
Moderator
Moderator

Hi LadyDeadpool,

 

The instructions I posted will only work if you've already begun the link and confirm process with that specific card. I'm guessing from your post that you've gotten it taken care of, though. Please let me know got that wrong and you still need help! 🙂

 

Olivia

 

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