Strange Address in Profile

[chuckv]

Four addresses are shown in my profile.   Two of the four are my home address but  I have no idea as to why the other two are there.  I know that I certainly didn't enter them.  When I click on "edit" only one shows up, my home address. 

[PayPal_Andy]

chuckv-  I'm thinking that those are 3rd party added addresses.  If you go to a website and enter an address for them to ship the item too (this would include eBay as well), our system will add that shipping address to your PayPal account so if you needed to ship to there in the future, you don't have to type in all that extra information.  So at some point, did you maybe ship to either of those two addresses?  To have them removed, you would need to give our customer service a call and we should be able to confirm my hypothesis and take care of them.

Andy

[boatoar]

Hello, I received an email from paypal asking me to go through account resolution (change password, security questions and answer the automated call with the passcode) and was trying to find anything on my account that may have been changed without my consent.

I did find a really strange address from Indonesia in my profile as shown below. However like the previous poster I cannot remove this, nor select it. It's simply just sitting as a 3rd address. I never had anything shipped to Indonesia before, nor have I ever purchased anything from there. Is this a common problem? What should I do to have it taken off my account?

[PayPal_Andy]

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PayPal_Andy said:

To have them removed, you would need to give our customer service a call and we should be able to confirm my hypothesis and take care of them. 

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That's gonna be your best avenue to get this resolved 🙂

Andy