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Ms

New Community Member

Ms

I have sold an item for an old lady, I have been told by ebay and paypal, If the buyer gives feed back they will release my money in to pay pal. I have done this been lied to and they still have not released my money,I have phoned both of them all day and been lied to, 

1 REPLY 1
Esteemed Advisor

Re: Ms

@Elizabeth1966 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...





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