Held funds

[Shawnegothard25]

So my money is on hold after I accidentally sent my link through business there was no transaction my friend was trying to send money but somehow ended up in the business section. I waited the seven days I confirm the tracking number what am I supposed to do to get my money now.

[Jil013]

Hi @Shawnegothard25

Thank you for raising your concern through our community forum.

I know the transaction is processed bt mistake and I hope the below options would help resolve you getting your funds as soon as possible.

Marking order as processed:
1. Click Activity at the top of the page.
2. Find the payment you want to add the information to then click Add Tracking Info.
3. Select "Order Process/Service Rendered."
4. Fill in the information, and then click Save.

After you click Save, the other party receives an email to let them know that you entered the shipment tracking information for this transaction (if applicable). The email includes the tracking number, order status, and shipping company.

Here's how they can confirm they have received the item:
1. Click Activity at the top of the page.
2. Find and click the original payment for the item.
3. Click Confirm receipt.
4. Click Yes to confirm that you received the order.

Stay safe!