Account balance

[ahardman]

I still have an negative balance on my account but it has already been paid off. It should be at zero but is still in minus figures. Please could I have some advice. 

[PayPal_JonK]

Hello @ahardman,

Thanks for reaching out! I'm sorry to hear your account balance is still negative. Once you've resolved your negative balance with a bank or credit card over the phone, it may take up to a business week for it to be fully resolved. Please reach out to our Customer Support if it has not been resolved within the next 1-2 business days. 

Good luck and have a great day!

 - Jon K

[ahardman]

Hi. 

Thanks for getting back to me. 

I will pay the balance on Monday.

Thanks.

[ahardman]

Hi. 

I'm afraid it went to a negative balance again and i'm not sure why.