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filipinodestroy
Contributor
Contributor

why is it still on hold? one day has passed i already delivered my product. The buyer said there is no confirm button whatsoever. I sent digital goods and the item has been received.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@filipinodestroy 

 

 Mark the item as shipped in the PayPal transaction details, and that should open up the capability for your buyer to go into the transaction details on their side, and acknowledge receipt of the item. That should allow the payment to be completed


Advice is voluntary.
Kudos / Solution appreciated.

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4 REPLIES 4

Hndrsyam
Contributor
Contributor
I have the same problem too, somebody can help
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@filipinodestroy 

 

 Mark the item as shipped in the PayPal transaction details, and that should open up the capability for your buyer to go into the transaction details on their side, and acknowledge receipt of the item. That should allow the payment to be completed


Advice is voluntary.
Kudos / Solution appreciated.
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Juancarlos0528
Contributor
Contributor
Hello I’m having the same problem how long did it take for you to receive the payment? Two days have passed and I haven’t received my payment.
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Dgrapes
Contributor
Contributor
Hello have u received your payment yet?
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