Withdrawal Pending

[banjo72]

I normally transfer funds sing my First Direct account but my sister asked if she could use PayPal to transfer some money that she owed me. I looked into this and was told by a ‘helpful’ advisor that as long as my bank account was verified I could transfer the money and it would take up to 2 hours.

I received the money, went to withdraw it and it said it would take two hours but since then my withdrawal has been pending. I spoke to someone else who told me that this was due to it being an unusually high amount of money. The amount is actually £57.77 and I very nearly accused the agent of being unusually high themselves. 

I can can understand why PayPal sometimes have to be careful as they’re not a proper bank but I refuse to believe that there is nobody there that can have a look at this and see it’s not some dodgy scam but a mere transfer of funds between siblings

The 72 hours is up on a Saturday afternoon and I have a nasty feeling that it won’t clear into my bank account until the following working day. This has been a bit of a ball ache for me and but I’m more annoyed at PayPal’s attitude more than anything. It’s lucky that this wasn’t my last £57.77 and I was relying on that money for bills etc. but I bet there are plenty of others out there who do

It goes without saying that I will never use their services again and I’ll stick to real banks from now on

[yggdrasilbali]

I am having the same issue, and this is my second time using paypal, at the first transaction it running out with no problem since the nominal is less than 50$, but now everything pop out when i got a lot more transaction amount in my account. they ask me 5 question about my personal business document and i did gave them all document they ask, but sadly my account are still on Limited, its so stressful just only think about this, because the "Domino" effect is facing my business now because of 5 days review from paypal.  

[tuannguyen478]

My withdrawal was over 72 hours and it still shows in Pending, when will it be processed?

[Alec19]

Still no change in PayPal ways. Says instant transfer on withdraws but takes an age to get it in your bank. Does not matter if you have used PayPal before, whether you are verified and used the same bank for years. Quick enough to take legal action if you do not pay your fees. Why is their no regulatory body that can penalise PayPal for holding onto money that is not theirs.

[pawanjeet]

Hello,

Whatever you are saying is so out of place. You mentioned that we do not pay for the service, then why is a fee deducted from the amount we get. Also, what about those who have verified their account and completed all the document sharing? Why is it that our payment is on hold? 

Illogical explanations are not what can help. Moreover, I am not able to even send an email to PayPal and when I call you guys, your stories are funny.

The payment doesn't belong to you and you have no rights to hold someone's hard earned money, who use PayPal to get the payments.

Kindly share the customer care email as I need to have a word with them.

[normanneil01]

I cannot believe a PayPal employee responded to this with a terrorist analogy. Absolute disgrace!!! Surely telling somebody that their funds are withheld because a terrorist my want £57.77 to commit some atrocity is ludicrous!!! I am currently waiting for 2 payments that are ‘pending’ transfer to my bank account after having £150 ‘pending’ transfer to my PayPal account. All of this despite having a 100% rating on eBay over 40 transactions. I get that with new accounts or transactions this would happen but why mine. I’m not selling stuff because I enjoy it. I’m selling it because I want or, more importantly, NEED the money. In this instance, the caution is ridiculous and extremely inconvenient for me. Don’t dare try and tell me it’s to protect anybody from terrorism, that’s BS!!! My theory is that the huge amount of other people’s money sitting in PayPal accounts for extended periods of time only benefits the interest payment for....Paypal.

[Fumma]

Your situation sounds very similar to mine, I am awaiting the completion of a withdrawal of funds to my bank account for over a week now (since Sunday, July 8).

I’ve called customer support a few times but each time I’ve been given different explanations – first I asked for the withdrawal to be cancelled as it wasn’t going anywhere, it was explained to me that it would be cancelled but alas, a day later and the withdrawal is still pending.

This morning I called again, and it was explained my bank was responsible for the delay because of how Barclays have implemented FPS (Fast Payment System) so I went to my local branch and asked for assistance and was told this was a load of nonsense and that I should instruct PayPal to initiate a funds trace to find out what PayPal has done with the money.

I called again and this time I was told there has been a technical issue with the withdrawal system and my transaction is one of the affected transactions and has been elevated for support. The operator whilst apologetic wouldn’t be drawn on giving me an ETA on this issue being resolved and until then my only options are to await PayPal to complete their works.

At first, it was an inconvenience – just one of those things that happen – but now it’s just outright stressful and PayPal’s conflicting information isn’t helping.

I have used PayPal when they first came about in the days when NOCHEX was a thing so well over a decade and have never had any experience like this with them, it takes a lot to put me off using a service which I just take as a given for everyday purchases online but I after this I’m not sure I trust them anymore.

[ahussain381]

I'm in a similar situation to you. I also requested a withdrawal on the 8th July, and till today it is STILL pending. I have contacted PayPal on numerous occasions and still no ETA. Every time they say the same thing, that it was a glitch with FPS and that they are "working on it", "will notify me once it is sorted" and they have put me on the "priority list", but still nothing yet. The advisor I spoke to today did however say that they will credit my account £25 for the inconvenience, which doesn't compensate for the stress it's causing!

[Ukparis]

PayPal are just thieves it’s that simple they are not a bank as bank transfers are instant and it’s only these jokers that think otherwise!! Thieving fraudsters I think they should be closed down and their assets frozen

[Rbe44]

I had the same problem but they made up some story about there being a technical hitch. Only whilst looking this up online I realise this practice is quite intentional. Not happy because I was relying on my funds to prevent bank charges.

[Glyzel143]

How many days did your withdrawal pending took off?