Purchased an item. Money gone from account, but item not paid for. No transaction.

[leylaag]

Hello. Today, I tried to make a purchase for £167. I went on the website as normal, purchased as normal. When I got to the screen that says 'Thanks for you order!' I check the invoice and it says I have paid a total of £0.00. Obviously, I thought this was odd. I check my PayPal and see that the money has been taken out my account, but there is no transaction, nothing in history, no proof a payment was ever made, but with my money gone. So now, I have paid £167 to thin air, and I don't even get the item I was paying for in the first place! Even the website says I have not paid yet and they are waiting for payment via PayPal!

I have seen a few others today with this issue. What is going on PayPal? Where is my money, who did it go to, and how do I get it back? 

[leylaag · Accepted solution]

An update, the transaction just went through. I assume this was a glitch or some sort of processing delay, but it finally went through and the website updated it to payment received. If this happens to anyone else, wait a few hours and see if it eventually goes through. Thanks!