Paypal won't release my money

Yasinhasbay
New Community Member
I have been using paypal for a long time without issues but recently it asked me to upload ID. So I uploaded my Turkish passport a valid id that I have been using everywhere. But it didn't accept it. They limited my paypal account now I can't send or receive money. And I have almost 5.000 in my paypal I wanted to transfer that money to my bank account it won't allow me! Now paypal has my OWN money and wont let me take it? I mean what does that mean? Should I find a lawyer? I am superfrustrated now. I called customer service and it said wait time is 1hour 30mins.... I hate paypal. I hate it so much...
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yasinhasbay 

 

Its due to this new policy.

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...

 

Why do you think that uploading a Turkish passport would prove id. that you are a U.S resident and so entitled to a U.S paypal account?


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