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Money paid by buyer's on ebay have been put on hold. I sold 4 items - all from an old computer, at once. 3 of those have been unduly put on hold. This has made it so I'm unable to complete the transaction and send out the items. Reading here it seems like it's a total crap-shoot if they'll even release the money after everything has been sent and positive feedback has received. I'm not a new seller and I've never really had any problems or complaints.
This seems like an illegal, and outright gross attempt to hustle members of this service. I am honestly surprised that paypal hasn't been sued to the ground with these shark tactics, and ebay moreso with their complete anti-competition.
What is the best thing to do here, as a seller? Contact the buyer and tell _them_ to speak to paypal, as they've locked their money away?
Attempt to cancel the order completely? As people have suggested here, the best thing to do to move forward is to move over to Amazon. If I cancel the order I assume that Paypal will have no choice but to refund the money back. They'll no longer be able to hide behind the idea they're protecting anyone.
Thoughts?
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Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).
Info in this Ebay link below about Ebays hold.
http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html
BUT a quick tip on what I did when i started to sell on Ebay, to get around the hold I listed a load of low cost items cheaply (just broke even) but that way my 25 sales were quickly reached and the hold removed. Then I could start selling my usual items at a normal cost without waiting for the funds 😊
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I sold something 2 weeks ago which was put on hold. The hold was, as stated by Paypal, until 1 day after the buyer had received their item.
It's been 8 days. And they also left feedback 7 days ago.
Looking forward to the immediate release of MY MONEY
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Read my post above yours, if its an Ebay transation then Ebay request paypal to hold the funds and Ebay say when Paypal can release those funds.
Try reading the link I posted may help.
Also did you read the bit about feedback making no difference???
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This is playing games is what it is bud.
Can't wait for some good competition to Paypal
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There are other ways to pay on Ebay, you can pay a lot of sellers directly via card if you want to.
However I don't think Ebays hold has a lot to do with Paypal, Paypals hold is different as per their user agreement, 2 completely different policies.
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Wow you have read my response a million times in this thread, hmmm not sure i have posted it that many times.
However i will continue to post it when, if and as many times as i wish to, then you may just finally begin to understand it 😁
I'm sure both companies make mistakes HOWEVER Ebay have their payment hold and Paypal have theres.
2 separate companies with 2 separate hold policies, there wasn't rocket science now was it.
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- My money is on hold by paypal and I can't find it in my activity to cancel it in Payments Archives
- ACH Hold Paypal Inst Xfer in My Money Archives
- PayPal holding funds in My Money Archives
- PayPal won’t release my concert ticket refund until I get a TaxPayer ID to pay taxes on my refund. in Payments Archives
- Isn't PayPal too unpredictable for entrepreneurs and small businesses? in Disputes and Limitations Archives