Payment on Hold- Shouldn't Be
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Hello,
I received a refund for a service and the money has been put-on hold, I am not selling anything therefore how do I access my money? Is it going to be held forever in the absence of me selling anything or will it be released eventually?
Any help greatly appreciated.
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Pending refunds can only happen for two reasons.
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
https://www.paypal.com/us/selfhelp/article/i-want-a-refund
Advice is voluntary.
Kudos / Solution appreciated.
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