PayPal - Mpesa Services

George881
New Community Member

Hi Community,

 

Usually when I withdraw from PayPal to Mpesa, the service email normally I get reads;  "You authorized a payment to TransferTo Mobile Financial Services Ltd " But today when I do the same, the email reads; "You authorized a payment to THUNES "

 

So did PayPal stop collaborating with TransferTo Mobile Financial Services Ltd and now collaborating with THUNES in the PaPal-Mpesa service?? Or THUNES are just scammers?? I need to know this urgently because the transaction is pending and will be complete after 24 hrs.

 

Help please.

 

George.

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2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi George881, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

I understand your concern regarding this withdrawal. Please be advised that THUNES is the new trading name for Mpesa and you will see this on your account going forward. 

 

- Siobhan 

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Kevin9111
New Community Member
Hello, does Thunes seem to be having an issue with issuing funds? I have been stuck on the pending page for the last 24 hours
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