PENDING MPESA TO PAYPAL TRANSACTION

TracK92
Contributor
Contributor

I withdrew money from PayPal. I expected it to be deposited into my account within 2 hours. However, Safaricom sent me a message informing me that the transaction had failed. When i check my PayPal account, the cash has been deducted and the status is pending. I want to know if anyone else has experienced this inconvenience and how it was resolved. 

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4 REPLIES 4

PayPal_Siobhan2
Moderator
Moderator

Hi TracK92,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

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sab24
New Community Member
Your link doesn't work!
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briannyaga55
New Community Member

I've been having this same problem every single time I withdraw to M pesa. What causes this?

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henrymut001
Contributor
Contributor
PayPal is a pain to deal with. I suggest you try other payment options... I only use PayPal when it's the last option I could use on earth... They don't care... And their agents aren't well trained to handle any issues.
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