Need help with pending transaction

Ying1127
New Community Member

I have bought some stuff £35 online and use PayPal to pay the order, however, I received the email said" This is a temporary authorisation to make sure your funding source will cover the payment. Your funding source will be charged when NET-A-PORTER completes your order." and 

"You submitted an order in the amount of £35.00 GBP to NET-A-PORTER.

Thanks for using PayPal. Please note that this is not a charge. Your account will be charged when the merchant processes your payment. You may receive multiple emails as the merchant processes your order.
Your funds will be transferred when the merchant processes your payment. Any money in your PayPal account at that time will be used before any other payment source.
To see the full transaction details, log in to your PayPal account."

 

 

I tried twice, it failed twice, so I received 2 emails like that, and I have been taken 35x2=£70. At the third time, I used my bank card to pay it directly, it succeeded.  I have contacted the merchant, it said, there is only one order which is my third-time payment. Paypal shows the first two times money is the pending transactions, how can I take the money back as soon as possible? I need this money urgently.  Also, there is no Cancel Payment button I can click on the PayPal webpage.  Could you please help me? Thank you. 

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