Need cancel pending payment?

Ranger573
Contributor
Contributor

Need to cancel a sent payment. Still shows penting on recipients end.  Recipient says they dont need the money now and to cancel. I cant find how to cancel?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ranger573 


If its marked as completed in your Paypal account then you have paid. The fact its pending on the sellers account is between them and Paypal.
Funds for new sellers are held for 21 days but released more quickly if they provide a tracking number (delivery + 1 day).


They can issue you a refund but it will come from their bank account and then they will be paid back with the held funds once released (if they don't send then it should be released 21 days later.


If they refuse to send item/service or refund then you could file a dispute for non receipt.
That may impact their paypal account in some way if they continue doing so.

Send them this link.
https://www.paypal.com/us/brc/article/funds-availability


Advice is voluntary.
Kudos / Solution appreciated.
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