My balance is reduced automatically

amzive
Contributor
Contributor

Hello PayPal world,

Recently I noticed that my balance automatically reduced, I had 460$ 25.06.2021 , and 26.06.2021 the balance reduced to 444$ without any payments or withdrwal ,I really wonder why this happen, I dont want the money back but the balance is not that safe? can someone help me with this. This is the third time I ask this question with no answer, I contacted paypal by messages and did not get any answer yet, calling them by number with no answer due to corona, I hope someone explain to me why this happen to the balance and how to fix it

 

Best regards 🙂

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2 REPLIES 2

PayPal_Marina
Moderator
Moderator

Hi @amzive,

 

Thank you for posting your question in the Community. I'm sorry to hear about the funds missing from your balance. I recommend reviewing your PayPal Activity. If you notice a transaction that you did not authorize, you can report it to us. If you're having trouble reaching customer support through our website, feel free to send us a private message on Facebook or a direct message on Twitter for further assistance.

 

I hope this is resolved for you soon!

 

- Marina

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amzive
Contributor
Contributor

It just fixed 👌

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