Money On Hold?

[SerenaStyles460]

Hey y’all! So I have a question. I have money on hold, and the email I received from PayPal is saying it’s because I am a new seller and need time to build history. The issue is that this was simply a friend sending me some money to get by, not me selling any items to anyone. Is this a mistake, or do they sometimes just hold money sent by people?

[sharpiemarker · Accepted solution]

@SerenaStyles460 

Sometimes people mistakenly send money as goods and services so just click "add tracking info" button to select an order status (order processed) and then ask the sender to confirm receipt on their end of the transaction to release funds.