I put wrong add tracking i actually selling virtual item
husainakbar
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Posted on
May-15-2021
07:35 AM
Help me please I made a mistake. i add tracking information to (order processed) That actually i selling virtual service (not a phsycal product) So i should send my customer a tracking number that actually i dont have - How i can changed it to virtual service? - And i can find my on hold fund that i want change - are the fund will disappear or lost after 21 days ?
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kernowlass
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May-19-2021
04:23 AM
PayPal_Siobhan2
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May-19-2021
04:40 AM
Hi husainakbar,
Thank you for contacting the PayPal Community Forum, and welcome as a new member!
Please review the transaction details, and you may have the option to change the order status. If you sold an intangible item or service, select Service or virtual product and confirm the order status.
- Siobhan
kernowlass
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May-19-2021
04:43 AM
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