Hold

[willyking]

My money was taken out of my bank account by paypal and put on hold. I am not a seller.

[sharpiemarker]

@willyking 

The payment is on hold on the Seller's end? The seller has to ship and provide tracking info...

Sellers/recipients do this to get money sooner (may not be available for some countries):

 1. Click Activity at the top of the page.

 2. Find and click the original payment for the item or service.

 3. Click Add Tracking Info.

 4. Select an Order Status.

Note: PayPal releases funds 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction.

Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 1. Log on to PayPal account.

 2. Click Activity at the top of the page.

 3. Find and click the payment transaction.

 4. Click Confirm Receipt.

 5. Click Yes to confirm that you received the order.

***Not all transactions require receipt confirmation.

If buyer does not take action to confirm you may have to wait up to 21 days for PayPal to release the funds.

[willyking]

No, I was refunded $200 for something on Mercari. Paypal put the refund into my bank account, then took the $200 out of my bank account and put it on “hold”. I am not a seller.

[kernowlass · Accepted solution]

@willyking 

Pending refunds can happen because you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.