Funds is hold and when can be released?

shayne_
New Community Member

I have received funds from my friend, but the amount has been hold up. i read some of the solution, if the buyer acknowledge the confirmation email, the funds will be available immediately, but till now i still have received yet.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@shayne_ 

 

With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As you have received the funds for a service no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.
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