Direct deposit problems

Rolluxsus
Contributor
Contributor

 I set up my Direct deposit and got my card and I had money transferred from an app  (Mecari) and it said it would be here in 5 days I have not received my money, Also when I try to link the bank it is supposed to be at it gives me an error so I am not sure if I did something wrong or what but I just want my money. 😞 HEEEELP 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Rolluxsus wrote:

 I set up my Direct deposit and got my card and I had money transferred from an app  (Mecari) and it said it would be here in 5 days I have not received my money, Also when I try to link the bank it is supposed to be at it gives me an error so I am not sure if I did something wrong or what but I just want my money. 😞 HEEEELP 


Are you trying to link the PayPal Prepaid MasterCard ACH Direct Deposit Account and Routing Number to Mecari? I don't think that will work. Mecari says nothing about accepting PayPal https://www.mercari.com/help_center/article/92/ and the PayPal Prepaid MasterCard ACH Direct Deposit Account is for tax refunds, government payments and paychecks. Personally I don't trust using it for other than those purposes that PayPal promotes. Wait a couple more days and call PayPal customer service and see what they say, perhaps they can trace the funds. Because it may not work, it could take longer for the systems to communicate errors. So you tried to link your own (non-paypal) bank account to Mercari and it wouldn't let you? Always investigate if you can use certain accounts together first before doing it because not everything work with each other well. 

 

Call customer service: Click HELP at the top menu, scroll down to click CONTACT US, scroll down to click CALL US.

 

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Kudos & Solved are greatly appreciated. 🙂
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Rolluxsus
Contributor
Contributor
I am confused then it let me transfer money from Mecari to the derect deposit thing and even told me it would take up to 5 days to transfer I have the emails and everything
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