Depop and PayPal: Holding/Pending my funds

[lg063]

Hi, I recently sold an item for $250 on Depop and it's been delivered to the recipient's address. The USPS tracking number and the Depop site says "delivered," but the PayPal part of it says "shipped." I thought that this payment would be quick and easy, but I guess not. I have really been needing these funds and I just want PayPal to release them. I'm not sure if the customer is going to give feedback and I've heard that it helps when it comes to releasing funds. I've done a ton of research on this and some people say that I might not get my money? Please help!

[sharpiemarker]

@lg063 

Didn't do the right research. Feedback doesn't count into it. Add tracking info so PayPal can confirm delivery. Even if you don't provide tracking, PayPal releases funds after 21 days as long as a problem hasn't been reported by the customer. 

If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner:

• Add tracking information: If you provide tracking information from one of PayPal’s supported carriers in the transaction details page, your payment should be available 1 day after PayPal can confirm the delivery date. 

• No Shipping Info?: If your item doesn't need to be shipped (e-books, piano lessons, etc.), mark the order as Processed and provide the required details.

• Buyer confirmation: A buyer will receive a notification email once you've uploaded the tracking number/updated status. When your buyer confirms they've received the item, the payment will be released immediately. (You can also ask buyer/sender to confirm receipt sending them the steps below.)

Here’s how (These options may not be available for some countries):

Seller/Recipient: Add tracking information, FIRST:

1. Click Activity at the top of the page.

2. Find and click the original payment for the item or service.

3. Click Add Tracking Info.

4. Select an Order Status: Processed or Shipped (with or without tracking info).

Buyer/Sender: To confirm receipt of an order/item

1. Go to Activity.
2. Find and click the original payment for the item.
3. Click Confirm receipt.
4. Click Yes to confirm that you received the order.

Note: Not all purchases require receipt confirmation.

Research Reference:

How can I release my payment(s) on hold?

How do I add tracking information to my payment?

How do I confirm receipt of an item?

[lg063]

I did add tracking and USPS and Depop say delivered, but Paypal says "shipped." 

[LiyahSells]

I'm currently having the same issue. I started selling on depop a few weeks ago. I've sold 2 items and I can see the money pending on my activity page. When I go to accept the money it takes me to a website that says I need to get a card through Paypal or link a bank account. Since I'm a minor I set up the Paypal account using my mother's info. Paypal sent me a cashcard that works perfectly but paypal still says I need to link a bank account. Were you able to resolve your issue? If so, how? @lg063