Card update
trinkovec2
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Posted on
Dec-06-2019
01:43 AM
I'm not able to update my credit card info. It is about to expire, and when I enter the new datas, it always says "We're sorry. We're not able to process your request right now. Please try again later." I've been trying a last couple a days.
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Bank accounts and credit cards
1 REPLY 1
PayPal_JonK
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Dec-10-2019
01:07 PM
Hello @trinkovec2,
Welcome to the PayPal Community. I'm sorry to hear you're running into some issues updating your card. I normally recommend first clearing your cache and cookies or trying another browser / trusted device to make sure it's not a device error first. If the issue continues after that, I'd recommend reaching out to our Customer Support for further assistance. Our over the phone Customer Support is probably the best equipped to assist with this error, you can reach them by clicking Contact at the bottom of the PayPal website.
Best wishes,
- Jon K
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