Cannot confirm my account

Alex19821982
New Community Member

Hi, PayPal sent me the 0.01 money transfer with the four digits attached to it, but when I try to confirm my account, I simply cannot write in the Confirmation code section the 4 digits. I just type and it doesn't work. Just want to add that previously I tried the same thing with my card number, because it was easier. My former card expired, so I had to add the number of my new card number. It was the same thing. I wasn't able to type the card number. I pressed the keyboard but nothing appeared in the box on the screen. So then I thought maybe I should try with my bank account. But after PayPal sent me the money I encountered the same problem. I simply cannot type the 4 digits. Hope you will be able to help me with this. Thanks! 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Alex19821982 

 

Please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

 

Facebook Romania: https://ro-ro.facebook.com/PayPal/ 

Facebook US: https://www.facebook.com/paypal 

Twitter US: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Alex19821982 

 

Please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

 

Facebook Romania: https://ro-ro.facebook.com/PayPal/ 

Facebook US: https://www.facebook.com/paypal 

Twitter US: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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