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Hi @MG001,
I'm sorry to hear that your bank funding is not being used when using the PayPal Business Debit MasterCard and having a zero balance. If the bank has ever returned a reply that there was a problem, that may cause the card to disallow that funding for payments. Have there been any failed bank transfers in your PayPal account?
If I haven't pinpointed the problem, please call the number on the back of your card for further assistance. A representative can take a look and troubleshoot further.
I hope this helps!
Olivia
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Hey MG001.
Welcome to the Community!
I'm sorry to hear that you are experiencing difficulties when trying to send a payment through your PayPal account.
I would advise that you try deleting your temporary internet files on the device that you are using and then try sending money using a different web browser to see if that helps.
David.
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Money is not pull from backup funding source (bank account) when using business debit card.
I think you have to use debit option instead of credit. Using debit does not allow any cash back also
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Hi @MG001,
I'm sorry to hear that your bank funding is not being used when using the PayPal Business Debit MasterCard and having a zero balance. If the bank has ever returned a reply that there was a problem, that may cause the card to disallow that funding for payments. Have there been any failed bank transfers in your PayPal account?
If I haven't pinpointed the problem, please call the number on the back of your card for further assistance. A representative can take a look and troubleshoot further.
I hope this helps!
Olivia
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